Technical Services >> Clinical Transformation

Healthcare professionals in clinical environments must come to understand that the highest quality of care and operational efficiencies are seen when both electronic medical records (EMRs) systems and other similar technologies are implemented along with change management strategies, (i.e. workflow and organization changes). This paradigm shift, which is currently taking place across the healthcare industry presents an opportunity to create new efficiencies that are time-saving and that, deliver flexibility over paper-based systems. However, if these benefits are to be realized, this new form of digital media must be accompanied by change management strategies.
Strategic Change Management brings a comprehensive set of strategic processes to embrace change management while confronting the financial pressures being seen by the healthcare eco-system. It is being developed to help healthcare professionals deal with cost pressures and operational complexity of their organization and to help them better understand the impact of capital in terms of their service offering, care delivery, operations, capital investments, revenue cycles and people.
While these demands are continuously mounting, the need to improve the quality of care, patient outcomes and safety are being driven by patients, providers and payers. Optimal service and care hinges on getting the right care to the right patient at the right time. This requires using the most efficient technologies and medical resources available while keeping the business needs of the organization in the forefront. The proper balance of business processes and IT applications can yield much greater business benefits than either one implemented alone. In general, the challenge is how to articulate the business goals and opportunities for improvement through business operations and IT system transformation.
Clinical transformation and optimizing clinical information systems is enabled by the alignment of the right people, processes and technologies. It examines how to best utilize information technology to help manage clinical data and medical information to make healthcare operations more effective in supporting the evolving business needs.